Tellagent

Privacy Policy

Last updated: October 21, 2021


This Privacy Policy describes the policies and procedures on collecting, using, and disclosing your information provided to the TellAgent Site. 


TellAgent uses your personal data to provide and improve the services we provide. By interacting with our Site, you agree to the collection and use of information by this Privacy Policy. 


Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions

For the purposes of this Privacy Policy:

  • Account refers to your user account
  • Company (referred to as either "the Company", “Tellagent”, "We", "Us" or "Our" in this Agreement) refers to Willpower Enterprises, LLC.
  • Cookies are small files/attachments that are placed on your computer, or any other device by a website, containing the details of your browsing history on our Application.
  • Country refers to The United States.
  • Device means any device that can access our Application, such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Usage Data refers to data collected automatically, either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
  • Our Application refers to TellAgent, accessible from www.TellAgent.com
  • You means the individual accessing or using the Our Application, or the Company, or other legal entity on behalf of which such individual is accessing or using the Application, as applicable.


Collecting and Using Your Personal Data

Types of Data Collected


Personal Data

While using Our application, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and Last name
  • Company Name
  • Phone Number
  • Usage Data
  • License Number


Usage Data

Usage Data is collected automatically when using the Application.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


When You access Our Application by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.


We may also collect information that Your browser sends whenever You access Our Application by or through a mobile device.


Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on Our Application. Tracking technologies used are to collect and track information and to improve and analyze Our Application.


The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. Please note, if You do not accept Cookies, You may not be able to access some parts of Our Application. Unless you have adjusted Your browser setting so that it will refuse cookies, Our Application may use Cookies.


Flash Cookies. Certain features of Our Application may use local stored objects (or Flash cookies) to collect and store your information and activity. 


Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. 


Use of Your Personal Data

Our Company may use Personal Data for the following purposes:

To provide and maintain Our Application, including monitoring the usage of Our Application.


To manage Your Account: to manage Your registration as a user of a service. The Personal Data You provide can give You access to functionalities of the Service that are available to You as a registered user.


For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.


·To contact You: To contact You by email, phone calls, SMS, or other equivalent forms of electronic communication.


To provide You with news, special offers, and general information, services, and events that we offer that are similar to those you have already requested or enquired about unless You have opted not to receive such information.


To manage Your requests: To attend and manage Your requests to Us, such as one-on-ones, demos, or more information. 


For other purposes: We may use Your information for other purposes, such as 

  • Data analysis
  • Usage trends
  • Determining the effectiveness of our promotional campaigns 
  • Evaluating and improving Our Application, services, products, marketing, and your experience.


We may share Your personal information in the following situations:


  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
  • With your connections: We may share your personal information with users in the system that you authorize. These users will have access to communication with you through text, email, and direct messaging.
  • With Your Consent: We may disclose Your personal information for any other purpose with Your consent.


Retention of Your Personal Data

Our Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. 


The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to improve the functionality of Our Application, or We are legally obligated to retain this data for more extended periods.


Disclosure of Your Personal Data

  • Business Transactions
  • If the Company is involved in a merger or acquisition, Your Personal Data may be transferred. 
  • Law enforcement
  • Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
  • Security of Your Personal Data
  • The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
  • Children's Privacy
  • We do not knowingly collect or solicit personal Data from anyone under the age of 18. We do not intend that Our Application will be accessed or used by children under the age of 18. We will promptly delete Data associated with any account for which We obtain actual knowledge that the user is not at least 18 years old. If you believe that a child under 18 may have provided us Data, please contact us at support@tellagent.com


Links to Other Websites

Our Application contains links to other websites that are not owned or operated by Us. If You click on a third-party link, You will be directed to that third party's site. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices.


Changes to this Privacy Policy

We retain the right to update this policy at any time.


Contact Us

If you have any questions about this Privacy Policy, You can contact us by email at support@tellagent.com


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